Skip to main content

How Can We Help?

Media Manager Overview & Virtual Tour Creation

You are here:
< All Topics

Walk Through Guide

  • In this guide we run through the steps of project creation. While there is a variety of information within this video, the media manager plays a crucial part in the the project’s creation.

Add External Media – URL’s / Embeds

  • You can use External Media to include content from a variety of sources (Matterport tours, YouTube/Vimeo videos, etc.), just by using a URL or embed code:

Importing Media – Dropbox / OneDrive

  • You can now import media from cloud storage providers (Such as Dropbox and OneDrive for now, others coming soon), right from the Media Manager page. Click “Import”, which will bring up a window that will have you sign in (if it’s the first time using it). With Dropbox as the example, you simply choose your content and click “Choose.” You’re media will then begin to upload.

Media Size – Type Specifications

Images (Stills & Panoramas): Supported File Extensions: JPG, JPEG, PNG, BMP, GIF

  • File Size: up to 750MB
  • Image Size: up to 7500×7500, anything larger will be optimized.

 

Use MySize to upload pre-optimized tour player images. We would recommend using the following dimensions:

  • Stills – upload images no greater than 1920 in any dimension
  • Sphericals – upload images no greater than 2500 in any dimension
  • Cylindricals – upload images no greater than 2500 in any dimension
  • Partials – upload images no greater than 2500 in any dimension
  • Horizontal Flats – upload images no greater than 2000 wide
  • Vertical Flats – upload images no greater than 1206 tall

When uploading Spherical images, please be aware that any PNG images will be converted to JPG format.

Video Supported File Extensions: MP4, MOV, M4V, WMV

  • Size: Any size and scale it
  • File Size: Standard: Up to 1GB
  • 4K Enabled/Upgraded: Up to 3GB

 

Media Manager Actions: Be sure to have the toggles you wish to have activated during the upload turned on prior to adding  your media.

  • Add External Media: Allows you to embed videos as scene, from other sites.
  • Auto-Name: Gives you options to auto rename your entire uploaded media.
  • Bulk Edit: Gives you the option to bulk edit your entire uploaded media, such as branded/non-branded, description, and advanced settings for scene durations.
  • Delete: Lets you multi-select media and delete at once, or a single delete.
  • Image Upload SettingsThis option lets the user upload with MySize, which allows custom-sized media (the original dimensions of the file) along with a dropdown of extra image detection.
  • Import: Allows you to import media from a file hosting service.
  • Interface SettingsThese options are found at the top right of the Media Manager, and allow the user to turn on/off Details, Labels, Attributes, and Smart Titles.
  • Save: Allows you to save changes you made to your scenes.
  • Upload: Allows you to upload media from your device.
  • Upload Strip Settings: These settings allow you to strip numbers and special characters during a media upload.
  • Video Upload SettingsThese options allow you to strip audio while uploading video files, and change from normal video upload to 360 video upload.

 

Here you can set the defaults for how media will be displayed for all newly created projects.

Virtual Tour Creation

Inside of the Media Manager, you can create custom walkthrough virtual tours using a variety of image types. In the below video we guide you on this process.

Table of Contents

“Success with RTV from a Real Estate Agent’s Point of View
In early 2005 as the real estate market here in the Florida Keys started to slow, I could see I would have to brush up on my marketing skills and find better ways to expose my listings to potential buyers. With so many Florida Keys homes and condos sold as vacation homes, an online presence with great photos and virtual tours becomes essential. A few years earlier I was the first agent in our area to do virtual tours. I had tried the two-shot version but the results were not very good. Then the market got so hot, and properties were selling so fast, there was no real need to have tours. I could see the tide turning and I wanted to add virtual tours back to my listings so I started doing some research to find the best solution. After looking at a lot of low quality tours, I found RTV. Having taken some photography courses in college, and with over 30 years in the real estate business taking photos of houses, I decided to do the tours myself. My first RTV tour was of one of the highest priced homes in Key Largo. Shortly after submitting it, I received a call from a buyer who said his wife had seen a virtual tour on the Internet and she wanted him to take a look at the property while he was in the Keys. During the showing he called his wife at home and told her to look at the virtual tour again. They decided then and there to make an offer. They ended up buying the property. The wife never came to see it until closing. The selling price was $3.7 million.

Since then there have been other situations where a buyer’s partner or family member could not be present but the decision to go forward was based on the virtual tour. Many times in the course of showing one of my listings with an agent from another company, I hear the buyers talking about having seen the virtual tour on the Internet. It seems they find the listings and have their agent make the appointment which results in more showings and sales for my sellers. I have a contract pending on a property which is scheduled to close later this month. The buyers have never been inside the house. Asking price almost $3 million.

In spite of our market being down almost 50% in the number of sales, and the inventory being up almost 50% in the number of listings, this has been my best year ever in real estate with over $12 million in sales so far – and it is only April. Thank you RTV for helping take my career to a new level.”

Sharon Nyman

Virtual Tour Provider

Feature List

  • 100% Your Brand & White Label
  • Advanced Customer Storefront
  • Advanced Photo & 4K Streaming Video Delivery
  • Automated Weekly Traffic Reports
  • Built-in 360 Virtual Tour Software
  • Calendar Integration & Job Scheduling System
  • Create Interactive Floor Plans with Hot Spots
  • Custom 360 Virtual Tour Layouts
  • Discounted Virtual Staging Services
  • Easy-to-Use Secure Client Portal
  • Invoice, Prepay, & Pay-To-Download
  • Jobs from RTV’s National Hotel Accounts
  • Photographer Management System
  • Secure HTTPS Links
  • Six Elegant Property Website Layouts
  • Stripe, PayPal, Square, & QuickBooks Integration
  • Unlimited Hosting
  • Unlimited Phone Training & Technical Support
  • Works with ANY 3D–360 Camera
  • Zillow, Matterport, & iGuide Compatible

“RTV, Best Service, Great Products!!!
We opened Photos Sell, real estate photography in January 2015. I found RTV during a search for a portal site so I could send high res images over the internet to my customers. When I called this company I was greeted by the owner himself. Jason LaVanture. Jason explained what RTV was about and what they can do for my new business. Great customer service, training, high res Virtual Tours and much, much more. After I signed up I got all of the above and much, much more. I received excellent training on the system. Instant help from customer support almost never got a voice mail and when I did they always got right back to me ASAP. The product is like nothing else, it set me apart from my competition. Look if your pictures are not good, they will no look good on any medium. I now work for 35 agents and exclusive with two large Brokers in our area. I am busy as hell. I read the complaints on this company and my response to those who complained is: you can’t make a living off the leads you get for RTV. You need to market you self, have a great product and provide great customer service. Look, I am no one special to RTV, just a customer and I have received outstanding service, their web portal works flawlessly and is easy to use and navigate. I can pickup the phone and speak to the Owner any time, he is a great resource and can be depended upon should you have a problem!! Thank you RTV. I prefer not be anonymizes: George Pulizzano, Photos Sell, Tampa, Florida.”

George Pulizzano

George Pulizzano Photography

“I became a RTV Full Service Provider after I researched many different virtual tour software solutions and purchased several different packages from virtual tour companies in the industry. RTV wins hands down! Their tours are truly INTERACTIVE and professional quality. Unlike other software that can distort images and give the ‘fishbowl’ effect, RTV offers a superior software solution that forgives even the most amateur of photographers and allows professional photographers to REALLY show off their work. In the last year my company has produced more than 170 tours for both commercial and real estate applications and that number is growing daily. On top of our own marketing efforts, RTV has sent us MANY qualified leads! 95% of all the leads that they send us result in an immediate order! To top the cake, their support staff is ON THE BALL!! A BIG thank you to Torie, Jon, Jacque (tour track), Ben and especially Jason for all of their training, support and attention to detail. I have been known to be a little ‘fiery’ and passionate about my business, but they have always answered my support requests promptly and professionally! I highly recommend their software to anyone who is even considering doing their own tours in-house OR starting a virtual tour company. You simply CANNOT beat the level of support or quality of software.”

Cheryl Waller

Virtual Tour Provider

“Success with RTV from a Real Estate Agent’s Point of View
In early 2005 as the real estate market here in the Florida Keys started to slow, I could see I would have to brush up on my marketing skills and find better ways to expose my listings to potential buyers. With so many Florida Keys homes and condos sold as vacation homes, an online presence with great photos and virtual tours becomes essential. A few years earlier I was the first agent in our area to do virtual tours. I had tried the two-shot version but the results were not very good. Then the market got so hot, and properties were selling so fast, there was no real need to have tours. I could see the tide turning and I wanted to add virtual tours back to my listings so I started doing some research to find the best solution. After looking at a lot of low quality tours, I found RTV. Having taken some photography courses in college, and with over 30 years in the real estate business taking photos of houses, I decided to do the tours myself. My first RTV tour was of one of the highest priced homes in Key Largo. Shortly after submitting it, I received a call from a buyer who said his wife had seen a virtual tour on the Internet and she wanted him to take a look at the property while he was in the Keys. During the showing he called his wife at home and told her to look at the virtual tour again. They decided then and there to make an offer. They ended up buying the property. The wife never came to see it until closing. The selling price was $3.7 million.

Since then there have been other situations where a buyer’s partner or family member could not be present but the decision to go forward was based on the virtual tour. Many times in the course of showing one of my listings with an agent from another company, I hear the buyers talking about having seen the virtual tour on the Internet. It seems they find the listings and have their agent make the appointment which results in more showings and sales for my sellers. I have a contract pending on a property which is scheduled to close later this month. The buyers have never been inside the house. Asking price almost $3 million.

In spite of our market being down almost 50% in the number of sales, and the inventory being up almost 50% in the number of listings, this has been my best year ever in real estate with over $12 million in sales so far – and it is only April. Thank you RTV for helping take my career to a new level.”

Sharon Nyman

Virtual Tour Provider