At RTV, we’re always listening to our customers’ feedback and pushing the system forward, so your business has the tools it needs to stand out. The RTV real estate photography system is a platform designed for real estate photography and media delivery, created based on the ideas and suggestions of successful real estate photographers like you. A big thank you to our users who help us continue to evolve and grow.
We’ve just rolled out two powerful improvements designed to enhance your end product and save you time. These updates also give your clients a smoother checkout experience, sharper visuals, more intelligent workflows, and polish where it matters most. That’s what this round of updates is all about. Let’s dive in!
7-31-25 – Custom Form Fields – We are thrilled to announce the release of Custom Form Fields inside the RTV system! This powerful new feature enables you to fully customize the checkout experience in your Storefront, making it easier than ever to collect the correct details from your clients upfront as they place new orders with you online.
Say goodbye to chasing down lockbox codes, waiting to find out if an agent plans to meet you on-site, or following up via phone or email to get a plot map or site survey. With Custom Form Fields, you can:
- Ask clients specific questions during checkout.
- Encourage supplemental uploads (like plot maps when property lines are requested).
- Capture your client’s exact vision for the shoot.
- Upsell your services by suggesting add-ons based on the packages they select!
- More!
Best of all, you’ve got 20 unique field types to choose from, giving you endless flexibility to shape the perfect ordering workflow for your business. Feel free to make specific form fields required while leaving others optional. Again, the possibilities are limitless.
To get started, log in at https://manage.realtourvision.com and click on “Settings”, then select “Custom Form Fields”. From there, you can begin refining your checkout process right away.
NOTE: We highly recommend watching the following walkthrough video to see the new feature in action:
7-14-25 – Still Photo Resolution Increase – Great news! We’ve taken a big step forward in image quality. As of late July, your property websites and virtual tours are now displaying still photography at 2496 x 1404. Previously, our max playback resolution topped out at 1080, which didn’t always hold up when viewers used the Ken Burns transitions to zoom in on details. With the upgrade, your images now appear sharper and crisper across the board and especially on 4K displays and large monitors. This means your clients (and home shoppers) will notice the difference right away with cleaner zooms, higher levels of image detail, and a much more polished overall presentation. This upgrade is automatically applied as you create new projects. To use this upgrade on older projects, reupload your photos, and the images will be upgraded during the image processing step. Enjoy!
These updates are the latest step in our commitment to helping you look great, work smarter, and deliver more value to your clients. We can’t wait for you to put them to use and see the difference they make in your day-to-day workflow.
Thank you for trusting RTV as your partner in growth. Your success is what drives our innovation, and we’re excited to continue this journey with you.
If you have any questions about these updates, please don’t hesitate to contact our customer service team. We’re here to help.
Sincerely,
Jason & Team RTV
866-947-8687
www.RealTourVision.com
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